At Cycle Tee Club, we are committed to protecting the personal information of all our customers and site visitors. When you visit our website, www.cycleteeclub.com (the “Site”) owned and operated by Cycle Tee Club, (“Cycle Tee Club,” “we,” “us,” or “our”), we ensure any information that we collect is completely safe and secure. We are the data controller for all our services, the one in charge of protecting your privacy.
We published this notice to help you understand:
- When and why we collect information from you
- How we use the data that we collect
- Who we share your data with and why
- What your rights are concerning any personal data we collect
What Information We Collect
We are dedicated to collecting data only when it is essential to improving your shopping experience and the ease with which you can interact with our site. The information we collect is either “Personal Information,” information like your name or email that can be used to personally identify you, or “Non-Personal Information,” information like your IP address or browser type that does not personally identify you.
Personal Information We Collect:
- When You Create an Account
- First Name
- Last Name
- When You Place an Order
- Full Name
- E-mail address
- Phone Number
- Credit card number (we do not store this information)
- Shipping Address
- Billing Address
- Purchase Order
- When You Contact Us
- Full Name
- Email Address
- Record of Live Chat or Email Messages
- When You Submit a Product Review
- Full Name
- User Submitted Images/Videos (when applicable)
Where We Share Your Information And Why
We have not and will not sell your information to a third party, ever. That would be a direct violation of our promise to keep your data safe and secure. We do, however, share some information with trusted partners who help maintain our privacy mission. They fall into a few categories:
Shipping & Delivery: We need to share information with our shipping partners so they can get your order to the right doorstep. We only work with highly respected delivery services like USPS, FedEx, UPS and DHL and share as little personal information as possible.
Payment Processing: We use third-party payment processing providers in order to take payments securely. This keeps your sensitive credit card and other payment information safe. We do not store your credit card information on our site.
Fraud Detection Agencies: We work with credit card reference and fraud detection companies to ensure the safety of our customers and our business from fraud crimes. This allows us to cancel fraudulent orders before the victim is affected.
IT Companies: We work with select third parties to improve our website technology and experience. We share limited information only when it is absolutely essential.
Marketing Companies: We work with third party companies for marketing features such as product reviews and email notifications. Any personal information that they use is limited and secure.
How Long We Keep Your Information
We retain your information as long as it is needed to provide services to you. This can include as long as you maintain a customer account with us or as long as needed to provide our customer support services – if you have a message history with us.
There are a few reasons we may retain your information for more or less time than the above-stated scenarios:
- We are required by law (an existing regulation or one enacted in the future) to retain your information for a longer period or delete it in a shorter period.
- You exercise your right to request that we delete all your information and we do not have existing legal obligations to hold on to it.
- We enter into a legal claim or other proceedings that involve your information. This could include fraud, abuse, terms & conditions violations, or another type of legal dispute. We will then retain your personal information until the proceedings and any appeals have concluded.
This Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.
How To Contact Us
You can contact us at [email protected] with any questions or concerns regarding your personal information. We will act quickly to fulfill your request to the full extent of your rights.